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FAQ
ai_licia pour Discord
Que vous démarriez une nouvelle communauté ou que vous en gériez une établie, qu'il s'agisse d'un petit groupe d'amis, d'une communauté de créateurs de contenu, d'une communauté de jeux ou d'une communauté autour d'un produit, ai_licia est votre co-animatrice et gestionnaire de communauté idéal !
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How can I confirm ai_licia heard me?ai_licia needs to be in your chat to hear you. If you're testing before going live, click Test Your Settings to add her to the stream, then click Listen to start speaking. If you're live and ai_licia is already in your chat, just click Listen and begin speaking.
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Is my account at risk if I use the League of Legends integration?No. Our League of Legends integration is safe. We use Riot Games’ official APIs, similar to tools like Porofessor, ensuring your account remains secure.
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What happens if I forget to stop listening after I end my stream?We automatically detect when your stream ends. If the Dashboard or app is still listening, they will stop after a few minutes.
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Can I change ai_licia's name on Twitch?Yes you can! We provide a detailed guide on how to do it in our Dashboard. You can also what this video tutorial:
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My Custom Chatbot name is not posting chat message, even though I followed all the instructions?If you followed all of our instructions but your Custom Name is not posting messages, it is related to extra restrictions you have set for your chat. It can be: The account needs to have a verified phone number to chat The account needs to have a verified email The account needs to manually accepts chats rules before chatting Try to write manually with the account in your Chat to find what the issue is and fix it.
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How do I suggest new features?You can join our Discord community to suggest new features, or create a feature request in our Public Roadmap.
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How does ai_licia handle sensitive or inappropriate content?We apply the relevant moderation to comply with the platform’s ToSs where ai_licia is used.
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I’m not using Chrome. How do I speak to ai_licia?The web Dashboard only supports Chrome for voice input. If you're using another browser, switch to the Windows app or use Chrome for the Dashboard.
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How can I connect ai_licia to my Vtubing software?Use the Windows app to integrate ai_licia with your Vtubing software. From the Go Live page, play TTS directly through the app instead of an OBS browser source, and pass it to your Vtubing software.
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Is ai_licia a Free AI Chatbot for Twitch?You can try ai_licia for free! After signing up, you can claim 3 streams for free, to try out all ai_licia features. After these 3 streams, if you want to keep using ai_licia, you will need to take a paid subscription.
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How can I disable my account?To disable your account, go to the My Account page, and scroll at the bottom of the page to the Danger Zone. Click on Deactivate Account. You can reactivate your account by clicking on that button again, at any time. If you have an active ai_licia subscription, disabling your account will not cancel your subscription. You will continue to be charged, unless you cancel your subscription. If you need assistance with canceling your ai_licia subscription, please reach out to our Support on the Dashboard or on the website, or join our Discord.
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In how many languages is ai_licia available?ai_licia is currently available in English, French, Spanish, German, Italian, Portuguese, Swedish, Dutch, Polish, Chinese (Mandarin) and Japanese. If your language is not listed there, you can suggest it as a new supported language, and we will be happy to add it.
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How can I get ai_licia to answer me?To get a direct response, mention her name or one of the Character nicknames you’ve defined. If you changed ai_licia’s name on Twitch, adding Character nicknames will help her recognize you’re addressing her.
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Is ai_licia a Twitch Chat AI bot?ai_licia is more than just a Twitch Chat AI bot! It's designed to elevate your streaming experience across multiple platforms, offering a seamless and interactive connection with your audience. Multi-platform availability ensures a continuous experience for you and your viewers, whether you're on Twitch or elsewhere. Streamer interactivity: ai_licia can hear you during your streams and even respond using AI TTS. Cross-platform long-term memory allows ai_licia to retain context and recall key details, making every interaction feel personal and engaging. Game integrations: Enhance your gameplay streams with support for titles like League of Legends and Microsoft Flight Simulator 2020, with more integrations coming soon! Seamless integration: Use our public API to easily connect ai_licia with your favorite streaming tools. Whether you’re looking for deeper interactions, smarter tools, or a more dynamic stream, ai_licia has you covered!
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How do I speak to ai_licia?Go to the Go Live page. On the right side of the screen, find the Speak to ai_licia section. Update your settings to ensure the correct language and microphone are selected. Click Listen—you’ll see a transcript of what you say appear on your screen.
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Does ai_licia have a TTS?Yes, ai_licia has a TTS, available to everyone. You can also use our Pro Voices for better, more realistic voices.
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Can ai_licia send automatic messages in Twitch Chat?ai_licia can send messages to greet new followers, thank new subscribers and cheers, let people know when you are running ads, and welcome raiders and their community when these different events happen, automatically. ai_licia does not natively support timed messages, but it is something you can do via integrations with Streamer.bot or StreamDeck.
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How can I confirm ai_licia heard me say her name?In the transcript, look for her name—often spelled Alicia or Ailicia—or a defined Character nickname. The name will appear in a different color to confirm it was recognized.
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What happens if I forget to stop listening after I end my stream?We’ll automatically detect when streaming ends and stop the app or Dashboard from listening after a few minutes.
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How do I speak to ai_licia?Go to the Go Live page. On the right side, find the Speak to ai_licia section. Update your settings to select the correct language and microphone. Choose whether you prefer faster or more accurate recognition—keep in mind that accurate recognition may use more resources. Click Listen to start, and you’ll see a transcript of what you say.
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How can I confirm ai_licia heard me say her name?Check the transcript for her name—usually spelled Alicia or Ailicia—or a defined Character nickname. The recognized name will appear in a different color than the rest of the Transcript.
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I ticked hardware acceleration but it is not workingHardware acceleration requires an Nvidia GPU. If you're using one but don't see a transcript, you might be missing the Nvidia CUDA plugin. Install it from Nvidia CUDA Downloads, then restart the app to enable hardware acceleration.
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How can I confirm ai_licia heard me?ai_licia needs to be in your chat to hear you. If you're testing before going live, click Test Your Settings to add her to the stream, then click Listen to start speaking. If you're live and ai_licia is already in your chat, just click Listen and begin speaking.
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My mic volume is being controlled by ai_licia, what can I do?Our Windows app is not meant to control your mic volume, however Windows has many settings to automatically adjust volume in specific condition. To sort it out, please follow the steps described in the following guides: Windows 11: https://answers.microsoft.com/en-us/windows/forum/all/windows-11-input-device-volume-automatically/39c85225-5239-4bab-9642-b65437f64dd5 Windows 10: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-automatically-changes-microphone-input/65cb30a2-f86b-4b2b-b13e-e104d8302f95
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How can I get ai_licia to answer me?Mention her name or one of the Character nicknames you’ve defined. If her name has been changed on Twitch, adding nicknames will help her recognize you are talking to her.
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Why doesn't the recognition engine start after I click Listen?If the recognition engine takes too long to start, cancel and restart it.
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When I use the App, it is taking more CPU and RAM resources than I expectedThis can happen if hardware acceleration is disabled or if the recognition system isn't optimized for your setup. Try selecting a recognition system that better matches your resources.
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What is our data retention policy?We retain personal data only as long as necessary for the purposes outlined above. Specifically, the personal email of streamers is retained indefinitely unless a deletion request is made. Public data is processed for deletion as requests come in.
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How does ai_licia ensure user privacy while using AI technology?ai_licia is designed with user privacy in mind. We use encryption (HTTPS) to protect data during transfer and ensure that only minimal necessary data on our users is collected. Personal data, such as emails, are stored securely, and we adhere to GDPR compliance to safeguard user privacy.
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How do we ensure data security?We ensure data security by: • Storing data in databases with network-restricted access and private access through rotated keys. • Encrypting all data transfers through HTTPS to ensure secure communication.
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Where and how is the data collected from?The data is collected from two primary sources: Public API of the platforms: We access data through the public APIs of the platforms where ai_licia is integrated. Dashboard: Community leaders can input additional data through the dashboard fields.
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Does ai_licia use any user data for training its AI models?No, ai_licia does not use personal data collected from users for training its AI models. Any data used for improving ai_licia’s capabilities is public data from the Platforms where ai_licia operates.
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Who is the data shared with or sold to?We do not sell any data, nor share them for commercial use. We share some data with our cloud infrastructure platform for debugging purposes and with our alerting platform to monitor channel names for prompt incident response. Additionally, we share information about new subscriptions with Rewardful as part of our affiliate program, ensuring proper reward processing.
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What rights do users have over their data?We aim to always be fully compliant with GDPR. Users have the following rights: • Access: Users can request access to their personal data. • Correction: Users can request corrections to their data if they find inaccuracies. • Deletion: Users can request the deletion of their data.
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How can users contact us regarding their data?Users can contact us through the form below to request access, correction, deletion, or other inquiries regarding their personal data.
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How can users provide feedback or report issues with ai_licia?Users can provide feedback or report issues in our Discord community. We value user input and strive to address any concerns promptly.
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How does ai_licia update its AI models and software?ai_licia’s AI models and software are updated regularly to improve functionality, security, and user experience. These updates are conducted with minimal disruption to users, and significant changes are communicated through our dashboard, discord community or directly to affected users.
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Is my voice stored?No, we don't store your voice.
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Will ai_licia monitor my activities when I'm not streaming live on Twitch?ai_licia do not monitor or track you in any ways, and stops any activities once the stream is over on Twitch.
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Can users opt out of data collection or specific AI functionalities?Yes, users can opt out of data collection processes. However this will prevent them to interact with ai_licia. Community leaders can manage these users through the dashboard, and any users can request data deletion through our website.
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What data is collected?ai_licia accesses public data according to the Terms & Conditions of the platform it is integrated with. For Community Members, we store two main types of data: the message content and the username of the user posting a message on a channel. For Community Leaders (streamers or Discord administrators), we collect only one private data point: their email. Any additional data collected through the dashboard is optional and controlled by the community leader.
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Can ai_licia collect personal data on any of my viewers/community members?No, ai_licia doesn't have access to personal data of your viewers or community members.
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Is ai_licia compliant with other international data protection regulations besides GDPR?While our primary compliance focus is on GDPR, we also aim to comply with other international data protection regulations, such as CCPA (California Consumer Privacy Act) and others, as applicable. We continuously review and update our practices to align with global standards.
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